Contact & Appointments

Schedule a medical consultation or follow-up  :

Appointments can be booked at any time for patients treated at the Soultzmatt medical practice by calling the voice server at 03.89.47.67.94 - dial 1, or on this website after creating your account.

You can also make an appointment with the practice's secretariat * from 8.15am to 12.30pm, Monday to Friday, on 03.89.47.67.94.

Certain time slots are only available with the doctor's agreement (visits, long consultations, emergencies, etc.).

Please note:   Patients who are not registered with the practice cannot make their own appointments. They should not create an account, but call the secretary's office. 

Book an Emergency Appointment - Teleconsultation :

For same-day emergency consultations, teleconsultations or messages, please contact the Doctor's Message Service ** during their working hours  or the secretary * .

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Notification policy

• After making an appointment (by the secretary or yourself), you will receive immediate confirmation, as soon as the reservation is made.

• Reminder the day before for all bookings made up to D-3

• A distant reminder (one only) allows you to reorganize:

• - if booking > 1 month: 1 week before
  - if booking > 4 months: 2 weeks before
  - if booking > 8 months: 3 weeks before

• Connection link 10min before teleconsultations

Please prepare for the appointment and bring:

• Your up-to-date administrative documents (ID, health insurance card, mutual insurance card, CMUc/AME/ACS certificate, long-term care protocol, work accident report, etc.)
• Your recent medical documents (letters, test results, prescriptions, questionnaires/statements requested by the doctor, etc.). You can submit these documents electronically within 7 days prior to the appointment by logging into your appointment booking account.
• Your child's health record (regardless of the reason for the appointment)
• The items required for the appointment: vaccine(s) + vaccination record, medication(s), etc.
• A means of payment for the appointment (cash, credit card, check)